Who we are
Our company’s name is FZC AB ( VAT numer SE559326-5845), and we are located in Malmö Sweden.
What personal data we collect and why
When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We collect data about your browsing behavior anonymously, to improve the user experience of our website.
Who we will share your data with
We never share you personal data with third party if you haven’t agreed with us to do so, or if it isn’t necessary to fulfill our obligations under contract or law.
How long we retain your data
According to the Accounting Act of Sweden, we must save any order data in 7 years.
What rights you have over your data
If you have added an order on our site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:
- order information like what was purchased, when it was purchased
- customer information like your name, email address, and billing information.
Our team members have access to this information to help fulfill orders, process refunds and support you.